Read our case study to learn how Irish Water used the Incident Management System – a module we developed with our team at Elm Solutions – to achieve their goal of creating a combined view of all of the Urban Waste Water compliance data, while providing centralised and streamlined workflows and processes to reduce the administrative burden on their employees.

Cover of our Irish Water Case Study







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Established in 2013, Irish Water serves 3.3 million people, producing over 1.6 billion of drinking water every day and taking wastewater away for treatment before it is returned to our rivers and seas. To provide these services, they operate 900 water treatment plants and more than 1,000 wastewater treatment plants, plus numerous pumping stations and sludge treatment centers. Irish Water are responsible for meeting the standards and compliance requirements set by the Environmental Protection Agency for drinking water supply and wastewater discharge to water bodies.

Request this case study to learn:

  • Why Irish Water chose us
  • Irish Water’s intranet launch strategy
  • Key Incident Management System (IMS) features
  • How the teams reduced non-compliance occurrences, requests for further information from EPA and lead time reporting to regulators
  • The game-changing workflows that improved cross-functional collaboration
Please complete the form above to get access to this case study.