You can’t improve what you don’t measure. To gauge performance and progress on their strategic plan, water utilities need to establish performance measures relative to key activities.
But if measuring performance is one of the keys to a utility’s management success, it requires consistent definitions for each measure.
In many utilities, there exist different versions of the same causes and effects… as different teams may be recording the same event in different systems.
Klir rationalizes all records, by using our proprietary AI tool to accurately predict with great accuracy the relationship between true root causes and effects.
Understanding why an incident or water regulations violation happens generally requires decades of local knowledge and experience.
While the relation between cause and effect may often seem obvious, experience teaches us that it is not always the case – for example, an elevation in nutrients in raw water intake is typically attributed to a blanket cause, such as a weather or an agricultural event.
But it could be linked to a very distinct event in a specific place, such as livestock having access to a stream. With Klir, water utilities can record all actions undertaken and aggregate them to mitigate causes and better understand which mitigations have the desired effect.